Wow! Ordered  on Friday evening and received in the mail on Saturday morning - impressive!  You now have a permanent place in my Bookmarks - even above Amazon. Thanks.

TG, Perth, Scotland

Thank you so much for your persistence on my behalf in the matter of Mrs ******’s CD

JC D, Suffolk, UK

Thank you. Thank you. Thank you.  Unbelievable service, record ordered and delivered within 24 hours, absolutely amazing!  Could I make a suggestion?  Could you tell the Govenment how you do it!  They are in sore need of your expertise.

DT, Croydon, UK

Just a word of heartfelt thanks for your exemplary service in connection with the order.  I had thought that such alacrity had become a casualty of WWII, but I am happy to note that I was mistaken.

JH, Jr, Hartfield, UK

 

Following my visit to your "specialist store" yesterday I feel that I must put pen to paper to say a BIG THANKYOU for the excellent "CUSTOMER CARE" I received.

The staff were so helpful and informative... This was my first visit to you and it certainly opened my eyes to a "Jewell in the crown" and I look forward to doing business with you in future.

Well done and thankyou again.

BLP, North Walsham, UK

 

I have received the CD this morning (Saturday). I would like to let you know that your personal and professional response has been a welcome change and it was a real pleasure to have ordered the CD from you. I have passed your details on to some friends and I can assure you that I would prefer to deal with yourselves than any of the other advertised websites.

HH, Doncaster, UK

Thank you very much for your prompt handling of my order of Poulenc's "Dialogues des Carmelites".

You informed me quickly of a (very slight) delay in handling the order, and the DVD arrived in the antipodes on the very first day I could have expected it. If the world operated as well as your sales department, there would have been no need for the French Revolution, and those poor Carmelite nuns would not have been "terminated with such extreme prejudice" as our American cousins would have put it.

Mr McK, Australia

I am grateful to you for finding and sending the CD .... I have been searching for a recording of this for many years...Thank you very much.

Mr J A, Oldbury, West Midlands, UK

"Somebody at your shop went to considerable trouble to track this (CD) down for me...I would like to thank Prelude Records for the exceptional help that I received. I frequently phone for request from you, and always they are dealt with so efficiently and courteously. It makes shopping with you a pleasure."

Mrs GB, Kettlestone, Norfolk, UK


Thank you so much for handling my telephone enquiry in a remarkaby customer-friendly way.  I was very impressed and shall recommend Prelude to all my friends.  In this day and age of what I call "back of the hand" dealings with customers, your courtesy and care and attention was really outstanding."

Mrs JB, Norwich, UK


Many thanks for your speedy and helpful response - excellent service as ever!

Mrs CA, Kent, UK


May I thank you and your staff for the excellent service I received during the past year? The help and assistance in my many requests has been second to none.  I think we are so lucky to have such a wonderful store in the city.

Mrs MW, Norwich, UK

We discovered your shop when our daughter was at UEA for her PhD and can say that we have not found such a good music shop and service anywhere else.

Mrs SP, Somerset, UK

The gentleman I spoke to on the phone was very helpful and patient, I must say his choice of CD for me was very good.... It just made a change to speak to a live person, as opposed to a machine, which seems to be the norm these days.

JH, Chelmsford, UK

 

THANKYOU FOR SENDING THE GOODS OUT SO QUICKLY I received the item the next day. I would recommend you to all my friends.

JJ, Leicester, UK